great Tasty pizza I just tried it today Good luck on your grand opening

How come they weren't allowed to open in the old Oswego firehouse ? it would have been great - the history of the old building, maybe some pictures of former firemen in the building, using the old firepole for kids..... aarrgghh.

Very disappointing! Wait staff clueless. On a busy Friday evening no one greeting customers or providing any direction. Our waiter looked like a deer in headlights and we weren't sure, but think his sweat may have actually dripped onto our pizza. Crust would've been okay if the middle was cooked all the way. Felt sick for about 12 hours after just one piece. Can't say the pie was worth the chaos or the wait. Very disappointing after such long anticipated wait. Another score for Oswego culinary circuit.

First problem was the confusion about where to enter and park. Second, why only one size pizza? My family of four can never agree on toppings so we normally get a couple smaller sized pizzas. We compromised and got one, but the crust was uncooked. Reheated the next day on a pizza stone it was better. It's new and they need to work some things out. This town needs a good place for pizza, we've missed Papa Joseppi's.

Sheila our crust was burnt on the bottom and under cooked in the middle. I liked the sauce as it wasn't too sweet. We got the OPB special last night and while we loved the bread sticks we also would have enjoyed some sauce to go along with it.
We asked if they would ever have coupons and from what the lady told us that's not something they feel the need to do for an authentic New York pizza. Not sure how I feel about the place.

We were ready to love the place but didn't. The pizza was too greasy and the one size deal is not our style. Like another person said, we have a couple of different preferences and that doesn't work well for us. Probably our fault for not realizing it ahead of time. They might not feel the need to do coupons now, but the people I know who have gone didn't really care for the place. We still wanted to try it but we won't be back. There are other places that are better for our buck.

Very dissatisfied . It took an hour AND 50 min. To get our pizza. We ended up taking it home. It was gross, almost raw in the middle & burnt on the sides. The bartender Friday night was an a**. He was never around & had the balls to bark back at us after we said food was taking to long. This place needs to get their act together fast. Not sure I'll ever go back.

Our family had a great time, good food and we will be back. I don't understand some of these other comments at all. First off it is their first week open and yes it takes time to work out the kinks....I have been in the food business for years and every opening I have ever been a part of had these same types of issues. If you had a poor experience....give it a month and try it again. This family has busted their butts to open a fun family place in OSWEGO which we needed desperately so lets support them! Rather than whining, perhaps make suggestions and support your local small businesses! We will be back and will bring our friends! Thanks!

I thought the pizza was great... different stlye and they sell slices that are huge so you can as many pizzas as you want.... more selection. I am sure they need to work out some kinks bu over all I liked it.

I disagree I was very satisfied with the service and the food. The pizza is delicious and was not raw it was cooked perfect all the way through and was not burnt. I have also tried other things on the menu and they all have been excellent including the beef sandwich, the loaded fries, knots and the wonderful chocolate cake. The had an excellent choice of beer and the inside was amazing. It was cozy and I loved the wood burning fireplace. I have already been back a few times and would recommend this great resturant to anyone and did I forget to mention I am a chef.

First off Oswego how about we all just slow down, this is a family owned restaurant and will experience growing pains as they first open and work out the kinks. Any one brave enough to open a establishment in this economy deserves some time to perfect the system, lets remember this is not national chain with the benefit of years of experience, its a Mom and Pop pub that's been open 1 week. How about we not beat them to death before they have had a chance to get it right. I have eaten there 3 times and each time it seems to get better, Oswego needs a place like this so lets not ostracize them so we can continue to send our hard earned sales tax to Naperville.

I tried Chick-fil-a when it first opened, that experience less than stellar and thats a multimillion dollar cooperation. The Pub has brought new jobs and tax revenue to oswego so that is a good thing. I don't know about you but my $10,000 property tax bill is not getting any smaller and the village isn't going to give sales tax breaks to mom and pop joints like the breaks they hand out to big box retailers.

Maybe we should all remember the words our grandparents used to say "if you don't have anything nice to say, don't say anything at all. Unless of coarse you have the guts to step up and open a place of your own. Why are you all so eager to throw the baby out with the bath water?

We stopped in Friday night during the Xmas walk festivities. To my surprise they were open with a limited menu and they were very busy. My family of 6 was greeted and given a tour. We decided not to eat and planned to return at a later time. We were excited the next day when a couple asked my wife and I to meet them there for drinks and dinner. The service was wonderful as was the New York style pizza. Big pieces that you need to fold in half and it was terrific. The experience is like no other in the area. I think the owners may have some thing here! Well worth the wait... give it a try!

I agree 100% with Wendi. I brought my Family on Saturday and we loved the food and the experience. I can't wait for warmer weather so we can eat out the patio. All restaurants open with some bugs to work out in the first month or so. We will definitely be back! Really nice job on the chili cheese dog pizza, I can't believe no one has thought of this before now. It's awesome!

I thought it was good pizza with a different style. I like the atmosphere and any place that just opens is going to have to work some kinks out. The whole experience was good and they have slices that are huge so you dont have to order a whole pizza.

I agree with Jeff, it takes guts to open a new business in these times. Need to support small business not bash it!

I agree with Wendi - for those of you who decide to trash the Firehouse may have not worked in the restaurant industry. I have worked with the Clown for many years and not the King! It takes a while to get the operations down, the staff trained, and the equipment to be calibrated correctly, the parking to be resolved and other issues - give it about a month or so and try it again. If you have ever been to a major restaurant open you would know this - nothing is smooth right from the start - give people a chance and be nice. After this last week events and the Holidays coming up everyone should be in the Holiday spirit!

The haters need to chill out. Give the firehouse a chance to work out the knots. I was there on Saturday and enjoyed the atmosphere and the food.

Oswego needs a place where you can bring your family without breaking the bank.
They were very family friendly . Loved the idea of having the kids take pictures in fireman jackets . Looking forward to the summer nights out on the deck.

Hey Walt, I assume your a detective now since your giving opinions on the history of people posting to the patch, Ive been posting to patch articles for months now regardless of your top notch investigation skills. I could say the same thing about you, is it coincidence that you stumbled upon this post tonight? Or is it possible your a restaurant owner in the area trying to weed out competition?

Coming from an Ex- New Yorker....I love this place!!! A very welcoming and upbeat atmosphere. My husband and I went in for pizza last Saturday and loved it (along with my ice cold Peroni:) It was so amazing watching how the family and staff all worked so hard together. Thank you Firehouse pizza for bringing me the NYC style pizza I have been missing. I am definitely looking forward to the Summer nights on the deck as well!

I appreciate everyone's support and criticism! There are many valid complaints and many valid compliments! I do know one thing for sure. We have worked very hard in creating a place for all walks of life to come and enjoy themselves in an inviting, warm, family feeling type of place. Are we going to please everyone? Heck no! It's impossible. Hey some people like chocolate, some like vanilla. We will try are hardest and give an honest attempt to do so, but if it doesnt work for some people then alls we can say is thank you so very much for giving us the opportunity! Where we rise above the rest is we listen to our customers, whether positive or negative.

Walt, I would have to say thank you for giving us a try and sorry it did not work out for us with you. You mentioned multiple times that you would like to see different size pies. Well here's the science behind my concept that has been successful in our family for over 30 years. We do pizza by the slice! So normally you would order 3 or 4 different medium pizzas costing you on average about $12 around here. So your looking at about $36-$48 for that variety, right? Well at Firehouse you can order an XL 18" for you and the wife, costing on average $18/$19 and then custom slices for the kids that we sell at 1 for $3.50 or 2 for $6.00. There's not many kids I know that can eat more than 1, except me when I was a kid but I was 200 lbs when I was 12 ;) ! So lets say you have 4 kids. Now your lookin at $30-$31 for the family to get stuffed. You're saving on average about $5-$6 per outing and everyone is satisfied not to mention that money you saved gets you couple pieces of that "to die for" chocolate cake that one of the owners makes homemade every morning! Again we appologize for any inconveniences or dissapointments you had with our restaurant. The only thing I can say is "give it another try"

I believe its good to give business to small businesses. Especially when they are a local family. When a new business is started there is always kinks to work out. This is a time for them to grow and learn. I think the place looks great! My husband is from the east coast. He misses New York style pizza. I'm sure we will go there often!

My family went here Friday and was very pleased with everything. The pizza was awesome. Great taste cheesy and yummy. We will be going back this week and try something different and can't wait. Great job Oswego Firehouse. Woohoo.

Best pizza in Illinois, WoW! great portions different style pizza with we needed. Wish you great success in your new business and will be back again for sure. Keep up the great service guys.

Stopped in for lunch and had the beef Christ almighty was it good. I'll tell you what I can't wait to try the pizza. I will be back for sure, keep it up firehouse.

I've been in several times and always had a great experience. The people on here who have made negative comments - you need to realize this is a NEW business! There are going to be kinks and the will work them out. Of course it may be a bit slow, but I would rather wait a bit and have good quality. The pizza is different than what we may be use to, but I for one am sooo happy for the change! I've tried several different items on the menu and I thought it was great & authentic. I was really happy that the 'pub' is family friendly. I for one have told several people about the pub and they have had great things to say as well. My family will be back for sure! Congrats on the opening and I wish you many years of success!

The pizza is terrific. Have been there several times and it just gets better!!! Billy, Dominic and Sheila have done a great job. Sheila's chocolate cake is to die for! So glad to have them in Oswego!! Keep up the good work.

We went there tonight for dinner. Three of us out of four work for a fire department so we loved the idea of this restaurant. As for the decor, it was great. The lights made out of old extinguishers looked awesome. It shows that someone put a lot of time and effort into it. As for the food, I was far from impressed. We ordered two burgers - both came out with ice cold buns and one wasn't made correctly. That one was sent back. We asked for it to be replaced with a slice of pizza, and then noticed a group of employee's talking about our table and "the burger". Talk about not feeling welcome. The pizza that replaced the burger was basically cheese & sauce - no crust. Maybe thats how NY style pizza is, but it was not to tasty. Also, ten dollars for a small burger and a hand full of tots is a little crazy. One of us got the wings. We tried to order half one way and half another, but were told that that isn't possible because "each sauce is a different price, and we buy the sauce in bulk so it just wouldn't work". WHAT!? That doesn't even make sense. Ten wings cost the same regardless of what sauce you get. Anyways, they wern't that good. Service was ok. Our waitress was nice. We were set back by the fact that when our table had a few issues a manager did not even stop by to talk to us. Overall, the place has potential. It needs some major food improvement and a much better management system. We won't be coming back again, but best of luck to you Firehouse

We greatly apologize for the experience you had in our restaurant! It is very unacceptable and there is no excuses for the bad service, food mess ups, and false information! We do allow our customers to split the wing sauces per 5 wings. It was unfortunate that you did not get to enjoy our wonderful burgers. Our cheeseburgers are a 1/2 lb special blend of choice ground chuck and beef rib tip, and do come with either fries or tots. It is also served on a croissant bun which makes our burger a gourmet burger pricing it in the $10 range. I am embarrassed and ashamed of your experience all around. As far as the pizza, it is the first feed back we've had that it has no crust. Again we apologize for any inconveniences and would love to make it up to you guys if you give us that privelage. If you gracefully choose to give us that opportunity please ask for myself, Dominick, or my partner, Billy, and we promise you will not leave anything but pleased! Again thank you for your feed back and also the opportunity! The only way we can perfect our bussiness is by constructive feed back from our customers.

Beef rib tip mixture in the patty? I so have to try this burger!